29 testimonials found
Alex from Alexkarbon broke the mould of real estate agents - in all the right ways
Alex backed up and delivered both the service and results. He provided us options, gave us all the information we needed, and made the process easy. Yes - easy! From the first meeting, to signing with Alex he was professional, responsive and fabulous to deal with. And surprisingly, this level of service continued all the way through to settlement. Yes - all the way! (He didn’t sign us up, then drop us like a hot potato like other agents had!).
Alex possesses a true passion for real estate. This shows through in his exceptionally high commitment to service (throughout the entire process!). He has an excellent knowledge of the market, and was highly responsive and always very professional and personable.
There were a few surprisingly thoughtful gestures along the way, which you really don’t expect from a real estate agent
Alex lives up to what he sells, from signing through to settlement “no hassles, just outstanding results”.
Do yourself a favour - sign up with Alex.”
Alex and Charles ran an excellent campaign that resulted an excellent price for our home. We strongly believed their expertise, friendliness and sincerity were the driving factors of our successful sale. We have dealt with other local agencies before but we found Alexkarbon Real Estate was by far the best of them all. We were pleasantly surprised with their bouquets of beautiful flowers on the first open for inspection as well as on the auction day. We really appreciated such a nice and caring gesture. Thank you Alex. Thank you Charles. We wish you great success!
Charles Bongiovanni and Gianni Fazzari from Alexkarbon real estate agency demonstrated highly professional work ethics, exceptional knowledge of the local market and unwavering commitment to meet their client needs. Their warm, open and consistent communication throughout the advertising campaign achieved through diligent delivery of comprehensive and prompt updates regarding potential buyers' interest in purchasing my property was noteworthy. They are reliable, loyal and earnest agents easily accessible to discuss any range of issues, questions or concerns clients might have going through the process of selling their property. Their expertise in negotiating and selling properties to the satisfaction of all parties involved is second to none. My experience of Charles, Gianni and the team of Alexkarbon was truly enjoyable, I highly recommend them.
Exceptionally professional yet personable
Alex and his EA Sharon have been exceptionally professional yet personable throughout our entire buying experience. Being first home buyers, we erred on the side of caution and were understandably nervous about the whole process. We met many agents through our journey of trying to find a home and none made us feel quiet as confident as both Alex and Sharon did. Sharon showed us through our soon to be home initially. She was able to authentically fill us with the confidence we needed to take the plunge, and so we did! Alex took us through the process of placing our offer as it was a private auction, we hadn’t come across a property being sold this way before so naturally we were apprehensive. No question was left unanswered and we confidently made our way to the winning bid! Alex ultimately works for the seller however equally made us feel that he had our best interests at the forefront of his conduct. He is fair, reasonable and we could feel that he worked hard to reach an outcome that not only the seller was happy with but something we were happy with too! We simply can’t thank Alex and Sharon enough, they are a great team who are genuine people making happiness a reality for every day couples like myself and my partner.
Superman Agent Charles
As a buyer advocate, I deal with hundreds of real estate agents throughout the year. I buy and hunt for properties everyday, both on behalf buyers as a professional and as a building practitioner. Charles is very prompt in getting back to buyers, relay information and communicate with all parties involved. He is professional, very calm, has a good sense of humour and knows his market very well. He also conducts stellar auctions and is an excellent negotiator. His assistant Jacqueline adds to the good teamwork. Their company Alexkarbon happens to have the best congratulatory gift for buyers. It has wow factor. Good work.